Since engaging with Square One, we are continually re-assured that our interests are being proactively addressed and we are confident that all issues are managed in a professional and timely manner.
Harlow Printing is a South Tyneside based company with proud roots within the region stretching back to the 1940’s and in addition to its UK based clients, it also exports its products to many countries throughout the world.
As the company has grown over the decades, so has its facilities, with production and distribution serviced via a number of buildings in the region.
When we first engaged with Harlow, there were a number of issues with incorrect billing being issued by a number of suppliers. This caused issues with operational staff needing to spend time resolving disputes and the accounts department finding it difficult to accurately budget for utilities.
What we did
We quickly resolved all outstanding disputes and arranged for a highly competitive full tender for a single supplier to be put in place which had staggered start dates and a common end date.
We were quickly able to arrange accurate and timely group billing from a single supplier, achieved far more competitive rate and streamlined the tender process so that the periodically renewal of contracts takes very little management time on behalf of the client.
The company made significant investment in a new printing press, but were subsequently advised by the local Distribution Network Operator (DNO) that there was not sufficient capacity on the local electricity network for the equipment to be installed and gave a quote for over £25,000 and a lead time of 6 months to rectify the problem.
What we did
Due to our experience and standing within the industry, we were able to suggest ways of altering the electrical load on the network and successfully argued that any costs associated with reinforcing the network should be borne by the DNO.
‘The professional advice received from Square One allowed us to make an informed decision relating to the positioning of the new printing press and subsequent decisions were taken to re-site the machinery in a way to progress quickly and avoid the DNO costs’.